Senior Fraud Manager

Role Overview:

The Fraud Manager will oversee the detection, prevention, and management of fraudulent activities across the online casino and sportsbook. This role requires a deep understanding of fraud schemes, industry best practices, and regulatory requirements. The ideal candidate will proactively develop strategies to minimize risk while ensuring a seamless user experience.

Key Responsibilities:

• Fraud Prevention & Detection:
  1. Monitor and analyze customer transactions to detect suspicious activities;
  2. Use fraud detection tools and systems to mitigate risks in real-time;
  3. Develop fraud rules and ensure they align with evolving fraud trends.
• Data Analysis & Reporting:
  1. Perform in-depth analysis of fraud cases and generate actionable insights;
  2. Prepare regular reports on fraud metrics, trends, and operational effectiveness.
• Team & Collaboration:
  1. Collaborate with business, compliance, payment, and IT teams to improve fraud prevention measures;
  2. Work closely with customer support to resolve user account issues related to fraud.
• System & Process Optimization:
  1. Recommend and implement advanced fraud detection systems;
  2. Conduct periodic reviews of fraud processes and identify areas for improvement.
• Compliance:
  1. Ensure compliance with legal and regulatory requirements specific to online gambling and sports betting;
  2. Stay updated on global and regional laws, including AML and KYC guidelines.

Ideal profile for the position:

• 3-5+ years of experience in fraud prevention or risk management, preferably in online gaming or sportsbook environments;
• Strong understanding of fraud schemes in the online casino and sportsbook industry;
• Familiarity with KYC, AML, GDPR, and other relevant regulatory frameworks;
• Proficiency in fraud detection tools, payment gateways, and chargeback management systems;
• Analytical mindset with a strong ability to interpret data and detect patterns;
• Hands-on experience with SQL, data visualization tools, and risk management software is a plus;
• Being detail-oriented and highly organized;
• Excellent problem-solving and decision-making abilities;
• Strong communication skills to interact with internal teams and external stakeholders;
• Ability to work under pressure and meet tight deadlines.

The company guarantees you the following benefits:

• A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
• Competitive compensation and regular career development reviews;
• A flexible working hours and remote working options, you'll enjoy the freedom that the company provides;
• A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
• Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
• Educational Allowances that give you the opportunity to expand your knowledge and experience;
• You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
• A comprehensive health insurance plan depending on your current location;
• Referral program with financial rewards for bringing top talent to the company;
• Engaging in team-building activities and corporate parties.

Interview process:

1. HR Interview with the Recruiter;

2. A 1-hour Tech Interview;

3. 1.5-hour Final interview with the team.

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!