Senior Business Analyst (Payments)

We are seeking a Senior Business Analyst to define features, manage requirements, and drive impactful solutions for the payment platform.

Role Overview:

We are seeking a highly skilled Senior Business Analyst with the potential to grow into a Product Manager role. In this position, you will play a key role in the success of a complex payment solution by defining product features, shaping business logic, and managing detailed requirements. This is an excellent opportunity to make a meaningful impact by streamlining processes, clarifying ambiguous needs, and delivering effective, scalable solutions.

Key Responsibilities:

Collaborate with stakeholders to elicit, analyse, and document business requirements, translating them into clear, actionable specifications for the development team;
Design and manage functional and non-functional requirements, including user stories, wireframes, and acceptance criteria;
Map and analyse complex data structures and APIs to ensure seamless system integrations;
Act as a communication bridge between technical teams and stakeholders, ensuring alignment on objectives, priorities, and deliverables;
Create and maintain comprehensive documentation, including Vision and Scope, BRDs, SRS, user manuals, and maintenance guides;
Define and visualise workflows using BPMN or UML to support process improvements;
Assist in backlog management by structuring product backlog items, identifying dependencies, and ensuring clarity for the development team;
Conduct ongoing analysis of product features to identify risks, opportunities, and optimisation strategies;
Actively support the Software Development Life Cycle (SDLC) by ensuring deliverables align with business goals;
Provide training and knowledge-sharing sessions for internal teams to enhance system understanding and adoption of best practices.

Ideal profile for the position:

Experience:
3+ years as a Business Analyst or Systems Analyst;
Proven experience working on complex systems with high levels of dependencies and limited documentation;
Experience in Payments/Fintech;
Experience defining and driving product strategy, roadmap, and execution across cross-functional teams.
Skills and Expertise:
Advanced analytical and problem-solving abilities with a data-driven approach;
Strong understanding of APIs, system integrations, and data mapping;
Proficiency in business process modelling (BPMN, UML, Value Stream Mapping, SIPOC)
Excellent communication, presentation, and interpersonal skills to interact with varied stakeholders and gain their trust;
Ability to influence without authority using logical reasoning, data, and facts;
Strong understanding of SDLC and Agile methodologies;
Ability to decompose complex problems into manageable solutions with clear, logical steps;
Adaptability to deal with high ambiguity and prioritise effectively in a dynamic environment;
Familiarity with designing interfaces through wireframes and mockups;
Advanced knowledge of tools like Jira, Confluence, and diagramming tools (e.g., Visio, Lucidchart, Miro, Figma);
Proficiency in creating and maintaining structured documentation for long-term usability;
Strong ownership mindset with a bias toward action and accountability for product outcomes;
Experience conducting user research, collecting feedback, and translating insights into actionable product decisions;
Ability to define and monitor product KPIs, measure success, and iterate accordingly;
Understanding of monetisation models, customer journeys, and product-market fit;
Proven ability to collaborate with engineers, designers, and QA to ship high-quality products.
Language:
Professional English with excellent written and verbal communication skills.

The company guarantees you the following benefits:

Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision.
Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers.
Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location.
Flexible Work Schedule: Focus on performance, not hours, with a flexible work schedule that promotes a results-oriented approach;
Unlimited Paid Time Off: Prioritise work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;
Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;
Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.