Middle/Senior System Analyst

We are seeking a System Analyst to define features, manage requirements, and drive impactful solutions for complex platforms.

Role Overview:

We are seeking a highly skilled Systems Analyst with a strong analytical mindset and solid technical foundation to join our dynamic team. In this role, you will play a key part in defining and driving the evolution of our complex gambling platform by bridging business needs with high-level technical solutions. Your expertise will help shape feature development, optimize system performance, and ensure robust, scalable integrations across multiple systems. This is an exciting opportunity to collaborate with cross-functional teams and deliver impactful solutions in a fast-paced, high-growth environment.

Key Responsibilities:

Business & Technical Analysis

Collaborate with business stakeholders to elicit, analyze, and document detailed functional requirements that accurately capture business goals, user needs, and system behavior;
Define and manage non-functional requirements (KPIs) such as performance, scalability, security, and reliability, ensuring they are addressed in solution design and delivery;
Translate business objectives into clear, actionable specifications, including user stories, wireframes, and acceptance criteria;
Propose high-level technical solutions by evaluating appropriate technologies (e.g., Kafka vs. REST API) based on business and system needs.

UI/UX Awareness and Functional Design

Advocate for thoughtful, intuitive UI/UX by defining functional requirements that support clear, consistent, and user-friendly interfaces;
Collaborate closely with UX/UI designers and front-end developers to ensure that user flows, interface behaviors, and visual designs meet both user expectations and technical feasibility;
Provide requirements that consider error handling, responsiveness, accessibility, and visual consistency.

Systems Design & Integration

Analyze and map complex API integrations to ensure seamless system communication and reliable data exchange;
Participate in high-level solution design discussions to ensure technical choices align with business and product goals;
Work with development teams on database design, including data modeling and ensuring consistency and performance of data layers;
Understand the interaction between front-end and back-end systems to define clear and efficient integration points.

Collaboration & Documentation

Act as a bridge between technical teams and non-technical stakeholders, ensuring clear communication and alignment;
Create and maintain comprehensive documentation;
Use process modeling techniques (BPMN, UML) and tools to visualize and communicate workflows.

Agile Delivery & Continuous Improvement

Support backlog management, including refining user stories, identifying dependencies, and maintaining clarity for development teams;
Conduct impact analysis, risk assessments, and propose optimization strategies based on system feedback and performance metrics.

Ideal profile for the position:

Experience

3+ years in a Systems Analyst or Business Analyst role, ideally within gambling, gaming, fintech, or other high-load transactional systems;
Hands-on experience working with complex systems, multiple integrations, and data-driven products.

Technical Skills

Strong understanding of API design and system integrations (REST, message brokers like Kafka, RabbitMQ);
Ability to define both functional and non-functional requirements with attention to business logic and system behavior;
Familiarity with SQL databases, data modeling, and understanding differences between database types (SQL vs. NoSQL);
Experience working with Swagger/OpenAPI and reviewing API specifications;
Solid grasp of how front-end and back-end layers interact in modern web applications.

UI/UX Sensitivity

Ability to critically assess UI/UX designs and provide detailed functional requirements that promote usability, accessibility, and user satisfaction;
Understanding of key UI patterns, responsive design, and how user experience impacts system adoption and performance.

General Skills

Advanced analytical thinking and structured problem-solving;
Strong communication and presentation skills;
Proficiency in Agile/Scrum methodologies;
Experience with Jira, Confluence, Visio, or equivalent tools.

The company guarantees you the following benefits:

Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision.
Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers.
Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location.
Flexible Work Schedule: Focus on performance, not hours, with a flexible work schedule that promotes a results-oriented approach;
Unlimited Paid Time Off: Prioritise work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;
Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;
Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.