Account Manager

We are looking for an experienced Account Manager to be the bridge between the company and all active partners.

Role Overview:

Do you want to represent the company's values and assist partners with any questions or suggestions for their business? If you are looking for new challenges and constant growth, join this Account Management Team!

Key Responsibilities:

Take full ownership of customer relationships, and be the interface between the customer accounts and the company;
Resolve ongoing issues and problems in an efficient and timely manner;
Understand customer business specifics and objectives, and deliver solutions that meet their needs and expectations;
Understand the objectives and logic of each request, and report the case to the appropriate internal team;
Work collaboratively with internal teams, such as IT, marketing, finance, and legal.

Ideal profile for the position:

At least 1 year of proven Account Management experience in the gaming industry or a related field;
Excellent verbal and written communication skills in English (B2+ level and higher);
Ability to work on shifts (weekends included);
Experience in delivering client-focused solutions based on the customer's real needs and expectations;
Ability to manage multiple Partners with different needs and priorities, while paying strict attention to details and deadlines;
Ability to establish and maintain strong and long-term relationships with dedicated clients through ongoing communication and frequent meetings;
Good team player, problem-solver, and negotiator with a high degree of discipline and initiative.

The company guarantees you the following benefits:

Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision.
Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers.
Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location.
Unlimited Paid Time Off: Prioritize work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;
Medical Insurance Support: Choose the right private medical insurance, and receive compensation (full or partial) based on the cost;
Flexible Benefits: Customize your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
Education Foundation: Participate in a biannual raffle for a chance to learn something new, unrelated to your job, as part of our commitment to ongoing education.