Role Overview:
Do you want to represent the company's values and assist partners with any questions or suggestions for their business? If you are looking for new challenges and constant growth, join this Account Management Team!
Key Responsibilities:
- Take full ownership of customer relationships, and be the interface between the customer accounts and the company;
- Resolve ongoing issues and problems in an efficient and timely manner;
- Understand customer business specifics and objectives, and deliver solutions that meet their needs and expectations;
- Understand the objectives and logic of each request, and report the case to the appropriate internal team;
- Work collaboratively with internal teams, such as IT, marketing, finance, and legal.
Ideal profile for the position:
- At least 1 year of proven Account Management experience in the gaming industry or a related field;
- Excellent verbal and written communication skills in English (B2+ level and higher) and Turkish language (B2+ level and higher);
- Ability to work on shifts (weekends included);
- Experience in delivering client-focused solutions based on the customer's real needs and expectations;
- Ability to manage multiple Partners with different needs and priorities, while paying strict attention to details and deadlines;
- Ability to establish and maintain strong and long-term relationships with dedicated clients through ongoing communication and frequent meetings;
- Good team player, problem-solver, and negotiator with a high degree of discipline and initiative.
The company guarantees you the following benefits:
- A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
- Competitive compensation and regular career development reviews;
- A flexible working hours and remote working options, you'll enjoy the freedom that the company provides;
- A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
- Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
- Educational Allowances that give you the opportunity to expand your knowledge and experience;
- You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
- A comprehensive health insurance plan depending on your current location;
- Referral program with financial rewards for bringing top talent to the company;
- Engaging in team-building activities and corporate parties.
Interview process:
- HR Interview with the Recruiter;
- A 2-hour Final interview with the team.
If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!
Back 
