Account Manager (Affiliates Software)

We are looking for an Account manager to work on the Affiliates team with the partners.

Role Overview:

Are you ready to achieve new goals in the Affiliate industry?

We are the team who are developing services for the marketing. The product is an Affiliate platform for the traffic monitoring like quality assessment, creating an unique offers, reports and antifraud. Currently we have around 30 partners who are already using our product. If you are a passionate Account manager with the strong product vision - this role is for you.

Key Responsibilities:

Working closely with our Partnership Program Product Owner;
Direct communication with B2B clients and developing long-term relationships with them to increase their loyalty;
Introduction and welcoming of new clients to our product;
Clear communication with the clients to address their concerns and resolve any conflicts that might arise;
Identifying client’s needs and making valuable offers;
Preparing recommendations for product improvement in response to the client’s feedback;
Update of technical documentation.

Ideal profile for the position:

A minimum of 6 months of demonstrated experience in Account Management within the gaming sector or similar industry;
Exceptional verbal and written communication skills in English (at a B2+ level or higher);
Ability to provide client-centred solutions tailored to the genuine needs and expectations of customers;
Capable of building and sustaining strong, long-term relationships with key clients through regular communication and frequent meetings;
A cooperative team player who excels in problem-solving and negotiation, exhibiting a high level of discipline and proactivity;
Skilled in managing multiple partners with varying requirements and priorities, while maintaining a keen focus on details and deadlines.

The company guarantees you the following benefits:

Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision.
Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers.
Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location.
Unlimited Paid Time Off: Prioritize work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;
Medical Insurance Support: Choose the right private medical insurance, and receive compensation (full or partial) based on the cost;
Flexible Benefits: Customize your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
Education Foundation: Participate in a biannual raffle for a chance to learn something new, unrelated to your job, as part of our commitment to ongoing education.

Interview process:

A 30-minute interview with a member of our HR team to get to know you and your experience;
A final 2-hour interview with four team members to gauge your fit with our culture and working style.